Complaints Escalation Matrix
             Date:

    ई-मेल – customercare@jsblpune.bank.in

    If you have any complaint/ grievance about our services, please do not hesitate to contact : -

    (1) Branch Manager 

    (2) You can reach us at https://ccare.jsbnet.in/

    If you are not satisfed, contact –

    (3) The officer in Charge. (Nodal Officer)

    Customer Service Dept., Janata Sahakari Bank Ltd., Pune

    Sr. No. 694, Hissa No. A/1/2A, Pune-Satara Road, Near Rao Nursing Home, Bibwewadi,  

    Pune 411 037 | Phone – 020-24404444 | customercare@jsblpune.bank.in

    Even then if your complaints/ grievances are not resolved you may contact : -

    Integrated Ombudsman Scheme, 2021

    Centralized Receipt and Processing Centre (CRPC)

    Reserve Bank of India

    Central Vista, Sector – 17

    Chandigarh – 160 017

    Toll-Free No. 14448 (09:30am to 05:15pm) | Email – crpc@rbi.org.in | Website – https://cms.rbi.org.in